Returns & Refunds Policy

At Elevate Universal, we want you to be happy with your purchase. If something isn’t right, we’re here to help.

Returns

You can return items within 14 days of receiving your order. Items must be unused, unwashed, and in their original condition with tags still attached.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. Approved refunds will be issued to your original payment method within 5-7 working days

Exchanges

At this time, we are unable to offer direct exchanges. If you’d like a different size or product, please return your item for a refund & place a new order.

Return Costs

Customers are responsible for covering the cost of return shipping.

For any questions about returns, please contact us at elevateuniversal.team@gmail.com